Attendee Illness and Pass Transfers

Pre-Event:

Please do not attend Canada Zouk Congress if you have an acute or uncontrolled airborne-contagious illness.

You are absolutely not permitted to attend the event if you have tested positive for COVID-19, and have not been cleared, or if you suspect you may have COVID-19 and have not been tested.

If you are unable to attend due to acute illness that began after May 1, 2025, contact us directly for options. It is your responsibility to communicate with CZC in advance of the event, and you may be asked to provide documentation to support your illness.

At the Event:

Masking is encouraged in borderline cases of common colds or minor illness, for the comfort and safety of other attendees.

If you become ill during the event, we expect you to (at a minimum) mask while participating in event activities. If you suspect that your illness may pose a risk of infecting others, please contact us directly for options regarding your pass.

After the Event:

If you attend Canada Zouk Congress and are diagnosed with Coronavirus within 14 days of the event, you must let us know as soon as possible so that we can inform other attendees.

Health Emergency Cancellation Plan

It is our responsibility to ensure that all our attendees are as safe as possible. In the event of a public health emergency, this may involve canceling or postponing the event.

If public health authorities determine to suspend schools, public transport, or other group gatherings, we will cancel or postpone the event. This is to ensure that our community remains as safe as possible.

Depending on the nature of the cancellation, we may do one of the following:

  • Offer carry-over passes for the next year; or,
  • Provide a full or partial refund.